Backlog

The bot sometimes gives the wrong answer or incomplete answer and it would be helpful if it will show in the overview chat which data source he used to answer the question. Than it will be easier to modify the source in (...)

We have integrated a support bot on our website. The customers are already logged in and known, so we can initialize the bot with a username. Displaying the hostname in the chat history could also be a solution since we (...)

Feature Request: Automatic Transcript Email to Lead Please add a native feature that automatically emails a user a copy of their transcript after they submit their email in a FastBot lead form. Desired workflow:

Post office jobs offer stable and rewarding career opportunities within government and national mail services such as United States Postal Service. These roles are ideal for individuals seeking long-term employment, comp (...)

Google Voice is the #1 app used by business owners to create a secondary number to run their business.  Google Voice (workspace.google.com/products/...)&nbs (...)

It's challenging to prompt the Fastbot to make all the decisions when all you have is one block of natural language.  I propose you allow us to program the Fastbots to make decisions off of conditional statements, s (...)

Some users abuse the free fastbots. Therefore, create a payment required after X number of messages.  You can charge us to upgrade to this feature, or have this feature free to us, and take a percentage of the money (...)

Please add official support for integrating the chatbot into native iOS and Android apps, ideally via a native SDK, a JavaScript-based embed without iFrame, or an API-driven/headless integration option.

Others have added many new web pages to our site. I need to have it rescaned. Currently, that is not allowed, not even after deleting all the links. My only workaround is to delete the bot and create a new one. I would t (...)

add the ability to add text to the bottom of the visitor chatbot screen for example: AI-generated content may be inaccurate. 

Allow site visitors to upload files

Hello... In Appearance / Branding / HEX Codes For the HEX codes, at this time, you have to type in the HEX code and press enter on your keyboard to have it accept it.

Is it possible to have this dynamic? So the message is different depending on different times of day, or the actual day itself? Basically, it's important to have different messages in the day, night, and weekends for me. (...)

On a lot of websites new pages are being created almost daily. To keep the bot fresh, it is necessary to be able to easily identify the new pages, which havent been added for training. Currently, the pain is when you don (...)

As a training data manager, I need to be able to keep a youtube channel or playlist up to date.Acceptance criteria:- Be able to add a valid youtube channel or playlist url to the add data view- Set a sche (...)