customer survey dialogue box

In the field of customer service we live or die by customer reviews. We are always thinking of innovative ways to harvest customer feedback. 

This would be a welcomed addition, to add a feature to our chat where, after a shareholder’s question is answered, a new message box automatically appears—after a short delay—inviting them to take part in an online survey.

Ideally, the message should appear after about a one-second pause, to give the shareholder time to follow up if they have more questions.

The message should say: "Would you like to participate in a quick survey?"