1

Transcript Auto-Email Setup

Feature Request: Automatic Transcript Email to Lead

Please add a native feature that automatically emails a user a copy of their transcript after they submit their email in a FastBot lead form.

Desired workflow:

  1. A user enters their email in the lead form.
  2. I receive the usual lead email with the transcript.
  3. The same transcript is automatically emailed to the user who submitted the form.

Key requirement: The email should be sent from my custom domain, not noreply@fastbots.ai.

This feels like a core chat-support feature, especially for industries where customers need a copy of their conversation for their records. I have not seen this addressed on the roadmap, and it would add significant value.

If there is already a reliable way to do this through Zapier or another integration, clear documentation would also be very helpful.

Comments

To leave a comment, please authenticate.

No comments yet
Voters
Status
Backlog
Board
New Feature
Submitted
PeteMaravich